We take pride in our Core Values: Our Behaviour Our Excellence Taking Ownership

Dear Claims Team, You recently processed a claim for us for a cancelled holiday and we just wanted to say a huge thank you to everyone who worked on it for us. The whole thing was handled very quickly and efficiently and all the team were considerate and pleasant to deal with. It makes such a difference, especially in a disappointing situation as we were, when people are thoughtful and kind. We would have no hesitation in recommending your care, and although we hope that we never need you again, if you see what i mean, we would have confidence in a fair and speedy resolution. With many thanks again and all good wishes. - Mr & Mrs David Nealon


Who We Are

Reactive Claims was formed in 2014 having begun life as Specialty Claims in 1996. Originally based in the City of London, 2011 saw the company relocate to rural Hampshire as part of its strategic plan for growth and development.

Continued success has been the driving factor in creating a new brand and a new identity. We believe Reactive Claims better reflects our intuitive and responsive approach to claim handling. It also differentiates and positions us as a truly independent insurance services partner.

Our management team, lead by Andrew Bawden, have a lifetime of knowledge and experience in the insurance sector and bring with them an outstanding reputation for professionalism and dedication in delivering and exceeding clients and customers expectations.

As we continue to grow, our aim is to prove ourselves as one of the UK’s claim solution experts. We will continue to develop further a breadth of specialist and distinct areas to ensure that you our client recognises us as a leading, supportive and positively “Reactive” insurance services provider


Our Story